These Terms & Conditions govern your access to and use of the kapwing platform. Please read them carefully before registering or placing any wagers. By using kapwing, you agree to be bound by these terms in full.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you and kapwing. If you do not agree with any part of these terms, you must not use the kapwing platform. Continued use of the platform following any amendments constitutes your acceptance of the revised terms.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
References to the singular include the plural and vice versa. Headings are for convenience only and do not affect interpretation.
By accessing or using the kapwing Platform in any manner — including browsing the website, creating an Account, making a deposit, or placing a wager — you confirm that:
kapwing reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated via email or a prominent notice on the Platform. Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised terms.
To access the full features of the kapwing Platform, you must create a registered Account. During registration, you are required to provide accurate personal information including your full legal name, date of birth, residential address, email address, and a valid Philippine mobile number. kapwing reserves the right to request supporting documentation to verify the information provided.
All users must be at least 21 years of age to register and use the kapwing Platform. By registering, you represent and warrant that you meet this age requirement. kapwing employs age verification procedures and reserves the right to request government-issued identification at any time. Accounts found to belong to individuals under 21 years of age will be immediately suspended, and all Funds will be forfeited.
Each user is permitted to hold only one Account on the kapwing Platform. Creating multiple Accounts, whether under your own name or using false identities, is strictly prohibited. kapwing reserves the right to close duplicate Accounts, void associated wagers, and forfeit any Funds or winnings obtained through such Accounts.
You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must not share your login details with any third party. Any activity conducted through your Account will be deemed to have been authorized by you. You agree to notify kapwing immediately if you suspect any unauthorized access to or use of your Account.
kapwing accepts deposits via GCash, PayMaya, and direct bank transfers from BPI, BDO, Metrobank, and other major Philippine banks. The minimum deposit amount is ₱50. All deposits are processed in Philippine Peso. You may only deposit Funds that belong to you and originate from a legitimate source. kapwing reserves the right to refuse or reverse any deposit that is suspected to be fraudulent or in violation of these Terms.
Withdrawal requests are processed within 24 to 72 hours, subject to successful completion of identity verification and compliance checks. The minimum withdrawal amount is ₱100. Withdrawals will be returned to the same payment method used for deposit wherever possible. kapwing reserves the right to request additional documentation before processing a withdrawal, including proof of identity, proof of address, and proof of payment method ownership.
kapwing operates in accordance with Philippine anti-money laundering regulations. All users are required to complete Know Your Customer (KYC) verification before making their first withdrawal. kapwing reserves the right to conduct enhanced due diligence on any Account or transaction that raises suspicion of money laundering, terrorist financing, or other illicit activity. Suspicious activity will be reported to the appropriate Philippine authorities.
kapwing does not charge fees for deposits or withdrawals. However, your payment provider (e.g., GCash, PayMaya, or your bank) may impose transaction fees. You are responsible for any such fees charged by third-party payment processors.
kapwing may offer bonuses, promotions, free spins, cashback offers, and other incentives from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, eligible games, maximum bet limits, and expiration dates. These terms will be clearly stated in the promotional material or bonus terms page.
Bonuses are intended for recreational players only. kapwing reserves the right to void bonuses, cancel winnings, and close Accounts if bonus abuse is detected. Bonus abuse includes but is not limited to: creating multiple Accounts to claim the same bonus multiple times, using betting strategies designed solely to clear wagering requirements, or colluding with other users.
Bonus Tip: Always read the full bonus terms before opting in to any promotion. Wagering requirements, game restrictions, and time limits vary by offer. If you have questions about a specific bonus, contact kapwing support before claiming it.
kapwing is committed to promoting responsible gaming and providing tools to help users maintain control over their gaming activity. All users have access to the following responsible gaming features directly within their Account settings:
If you believe you may have a gambling problem, or if you know someone who does, please visit our Responsible Gaming page for resources, support contacts, and guidance. kapwing also encourages users to seek assistance from organizations such as the National Council on Problem Gambling and PAGCOR's responsible gaming programs.
Users who self-exclude are prohibited from creating new Accounts or attempting to circumvent the exclusion. Any winnings obtained during a self-exclusion period will be forfeited.
All Games available on the kapwing Platform are provided by licensed third-party game providers and operate using certified Random Number Generators (RNG) to ensure fairness and unpredictability. Game rules, payout tables, and return-to-player (RTP) percentages are available within each game's information section.
kapwing strictly prohibits any form of cheating, collusion, fraud, or use of automated software (bots) to gain an unfair advantage. Prohibited activities include but are not limited to:
kapwing reserves the right to void wagers, withhold winnings, and close Accounts if any form of unfair play is detected. In cases of suspected fraud, kapwing may report the matter to Philippine law enforcement authorities.
All content on the kapwing Platform, including but not limited to text, graphics, logos, images, software, game interfaces, and audio-visual materials, is the property of kapwing or its licensors and is protected by Philippine and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the kapwing Platform without prior written consent from kapwing. Unauthorized use of kapwing's intellectual property may result in legal action.
To the fullest extent permitted by Philippine law, kapwing shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill, even if kapwing has been advised of the possibility of such damages.
kapwing's total liability to you for any claim arising out of or related to these Terms or your use of the Platform shall not exceed the total amount of Funds deposited into your Account during the six (6) months preceding the event giving rise to the claim.
kapwing is not responsible for any loss or damage caused by events beyond our reasonable control, including but not limited to internet outages, server failures, payment processor errors, or force majeure events such as natural disasters, war, or government action.
You may close your Account at any time by contacting kapwing customer support. Upon closure, any remaining Funds in your Account (excluding bonus credits) will be returned to you via your registered payment method, subject to successful completion of any pending verification or compliance checks.
kapwing reserves the right to suspend or terminate your Account at any time, with or without notice, if:
Upon termination, all rights granted to you under these Terms will immediately cease. kapwing reserves the right to withhold any Funds or winnings if your Account is terminated due to a breach of these Terms.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or related to these Terms or your use of the kapwing Platform shall be subject to the exclusive jurisdiction of the courts of the Philippines.
Before initiating any legal proceedings, you agree to first attempt to resolve any dispute informally by contacting kapwing customer support. If the dispute cannot be resolved within thirty (30) days, either party may pursue formal legal remedies.
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties.
kapwing's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of kapwing.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the kapwing Platform, please contact our customer support team:
Email: [email protected]
Availability: 24 hours a day, 7 days a week
Language Support: English and Filipino
kapwing is committed to responding to all inquiries within 24 hours during business days and within 48 hours on weekends and Philippine public holidays.
Acknowledgment: By using the kapwing Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must discontinue use of the Platform immediately.
Need Help?
Our support team is available 24/7 to answer any questions you have about kapwing's Terms & Conditions.
Available in English and Filipino
21+ Only. kapwing is strictly for players aged 21 and above. Underage gambling is illegal and all underage Accounts will be closed immediately.
Key Highlights
Here are the most important points from kapwing's Terms & Conditions that every user should understand before playing.
All users must be at least 21 years old to register and play on kapwing, as required by Philippine law.
You are responsible for keeping your login credentials secure. Never share your password with anyone.
Minimum deposit ₱50, minimum withdrawal ₱100. KYC verification required before first withdrawal.
Set deposit limits, loss limits, and self-exclusion periods directly from your Account settings.
All bonuses have specific wagering requirements and terms. Always read the full bonus conditions before opting in.
Cheating, collusion, and bonus abuse are strictly prohibited and will result in Account closure.
Identity verification is required to comply with Philippine AML regulations and protect your Account.
Questions about these terms? Contact kapwing support anytime in English or Filipino.
Ready to Play?
Now that you understand the terms, you're ready to experience everything kapwing has to offer. Join thousands of Filipino players enjoying 500+ games, instant GCash deposits, and 24/7 support.
21+ only · Play responsibly · By using kapwing, you agree to these Terms & Conditions